Manager, Customer Success - Denver

Datadog(1 month ago)

HybridFull TimeManager$108,000 - $144,000Customer Success

About this role

A Manager, Customer Success at Datadog hires and develops Customer Success Managers and coaches teams to drive customer retention and revenue growth. The role serves as a regional owner and escalation point, influencing renewals and expansions while collaborating across functions to deliver positive customer outcomes. This position operates in a hybrid workplace and emphasizes building high-performance teams through talent attraction, retention, and development.

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Required Skills

Renewal Sales
Expansion Sales
Customer Service
Upward Communication
Escalation Management
Regional Ownership
Team Leadership
Coaching
Cross-Functional Collaboration
Talent Development

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About Datadog

datadoghq.com

Datadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.