Manager, Customer Success Enterprise
ServiceTitan(25 days ago)
About this role
The Manager, Enterprise Customer Success (Residential In-home Trades) leads a team of Enterprise Customer Success Managers focused on ServiceTitan’s largest strategic customers. This role is responsible for shaping retention and expansion strategy, driving product adoption, and strengthening long-term customer partnerships. The manager represents the customer voice across the organization and helps scale the team through hiring and development.
Required Skills
- Coaching
- Retention
- Expansion
- Strategy
- Leadership
- Collaboration
- Risk Management
- Customer Advocacy
- Hiring
- Project Management
+1 more
About ServiceTitan
servicetitan.comOur all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly.
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