Stago
The Manager, Customer Success & Operations leads a team focused on delivering an exceptional customer experience throughout the operational customer lifecycle, from quotation and account setup through order fulfillment and ongoing engagement. This role owns the strategy and execution of the operational customer success model, ensuring proactive communication, reliable execution, and rapid issue resolution. The position serves as a critical connector between customers and internal functions like Sales, Supply Chain, and Finance to remove friction and improve the overall customer journey.
At Stago, we are dedicated to providing advanced solutions for hemostasis and thrombosis analysis. Our innovative analyzer and reagent systems are trusted by clinical and research laboratories worldwide. Contact us to learn more
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Stago.
4% above the average for this role