Manager, Customer Success Team

Assort Health is hiring a Manager, Customer Success Team to lead and develop a growing team of Customer Success Managers, overseeing retention, adoption, and expansion for strategic healthcare clients. As a player-coach in this pivotal growth stage, the role involves recruiting, coaching, and driving operational rigor while personally managing key accounts and partnering with C-suite leaders to deliver measurable impact. The candidate will be responsible for building scalable systems, analyzing data to improve AI agent performance, and ensuring deep integration across customer organizations.