jobber
The Manager, Customer Success Technology leads the technology and AI-powered workflows that empower Jobber's Customer Success teams to deliver exceptional service at scale. This hands-on leadership role involves managing technical talent, optimizing processes, and maintaining the health and roadmap of the CS tech stack. The position requires strong collaboration with engineering and cross-functional stakeholders to drive scalable solutions and operational excellence.
Jobber is a cloud-based operations platform designed for home service businesses, offering tools to manage quotes, scheduling, client communications, invoicing, and payments from a single place. It includes a CRM, job pipelines, and mobile apps for field teams, enabling streamlined workflows and better customer experiences. The platform serves service industries such as cleaning, landscaping, HVAC, plumbing, electrical, and other home services, helping small businesses scale. Founded to help service providers professionalize operations, Jobber is used by thousands of businesses worldwide to grow and run more efficiently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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