Manager, Customer Success
Simpligov
About this role
SimpliGov is a government forms and workflow automation platform serving public sector customers. The company is seeking a Manager of Customer Success to lead a team driving adoption, retention, and expansion, while coordinating across functions to ensure customer satisfaction and continuous improvement.
Skills
About Simpligov
simpligov.comSimpliGov is a cloud-based no-code/low-code workflow and e-government platform that helps public sector organizations digitize and automate permitting, licensing, inspections, case management, and other citizen services. It offers configurable online forms and workflows, secure cloud hosting, role-based access, and integrations with payment processors, GIS, and back-office systems to reduce manual work and speed approvals. Designed for municipalities, counties, and state agencies, SimpliGov emphasizes rapid deployment, regulatory compliance, and improved citizen experience through self-service portals and automated routing.
About Simpligov
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$130k
per year