netboxlabs
NetBox Labs is seeking a Manager, Customer Success for the Americas to lead, coach, and grow its Customer Success team. This player-coach role focuses on driving customer adoption, value realization, and expansion signals while building scalable playbooks and processes. The manager will partner with Renewals, Sales, and Product teams to ensure customer health and success across North America and LATAM.
NetBox Labs offers a Network & Infrastructure Management Platform that provides an enterprise-grade version of the world’s most popular network source of truth. It helps engineering and operations teams build and manage complex networks by centralizing data about devices, IP addressing, cabinets, cables, and topology. The platform serves as a single, authoritative source of truth for network assets, enabling planning, governance, auditing, and automation workflows. Enterprises adopt NetBox Labs to standardize network documentation, improve cross-team collaboration, and scale network operations with reliable data.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for netboxlabs.
25% above the average for this role