Mastercard
The Manager, Customer Success is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. This role focuses on ensuring priority customers achieve desired outcomes through effective use of Mastercard Network Products, driving value realization, and identifying opportunities for business growth. The position requires collaboration with cross-functional teams to develop tailored strategies that enhance customer satisfaction, retention, and advocacy.
Headquarters
Purchase, New York, United States
Company Size
10001+ employees
Founded
1966
We connect and power a digital economy that benefits people, businesses and governments worldwide by making transactions safe, simple and accessible.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mastercard.
Mastercard didn’t post a salary, so this is our estimate from similar listings.
36% above the average for this role