Manager- Customer Support Caris Detect

The Manager- Customer Support Caris Detect leads the customer support function for Caris' multi-cancer early detection offering, ensuring an exceptional experience for patients, healthcare providers, and strategic partners. This role oversees day-to-day operations, team performance, case management, and service levels across multiple ordering channels. The position involves building scalable processes, developing the support team, and collaborating with cross-functional teams to drive continuous improvement and customer satisfaction.