Avis Budget Group
The Manager, CX Operations serves as the regional customer experience leader for Avis Budget Group, overseeing CX performance across an assigned region. This role partners with regional and field leaders to drive execution, accountability, and adoption of CX initiatives, while providing coaching and conducting location reviews to improve customer experience metrics.
Avis Budget Group is a global mobility and vehicle rental company, best known for the Avis and Budget brands, with a 75-year history of serving customers through airport and neighborhood locations worldwide. The company operates a diverse fleet and a portfolio of mobility solutions, emphasizing customer satisfaction, innovation, and operational excellence. Avis Budget Group offers career opportunities across rental operations, airport services, corporate functions, technology and business support centers, and promotes diversity, inclusion, and professional development.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Avis Budget Group.
32% above the average for this role