PetSafe Brands
The Manager, Digital Support Experience defines and executes the digital customer support strategy to enhance customer satisfaction and drive operational efficiencies. This role partners with cross-functional teams to optimize digital experiences, manage knowledge content, and leverage analytics and AI for continuous improvement. The position leads a team focused on delivering seamless self-service platforms and improving the overall customer journey.
Headquarters
Knoxville, Tennessee, United States
Company Size
1-10 employees
Founded
1991
Work for PetSafe Brands, the world's leading dog and cat products supplier.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PetSafe Brands.
PetSafe Brands didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role
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