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© All Rights Reserved. ApplyBlast.com
White Cap
A Senior eCommerce Customer Success Lead at White Cap drives digital adoption and revenue growth for large accounts by optimizing customer journeys and maximizing tool utilization. The role involves developing scalable onboarding programs, translating field feedback into product improvements, and collaborating cross-functionally with Sales, Product, and Marketing teams. This position focuses on increasing activation rates, retention, and digital revenue through strategic enablement initiatives and data-driven analysis.
White Cap is a specialty distributor of construction supplies, tools, equipment, and safety products serving professional contractors and industrial customers. The company operates a large branch network and provides products and jobsite solutions across categories such as concrete accessories, rebar, fasteners, power tools, and site safety. White Cap is part of the building materials and industrial distribution industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for White Cap.
8% above the average for this role
Fort Worth’s VoidForm Products Acquired by Atlanta-Based White Cap
Jan 7, 2026
