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Manager, eCommerce Operations at Tory Burch - ApplyBlast

Manager, eCommerce Operations

Tory Burch

4 months ago

3.5 on Glassdoor

Shanghai, China

Onsite

Full Time

Senior

0 applicants

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About this role

This role drives sales performance and delivers best-in-class customer experiences across Tory Burch's Tmall and JD.com e-commerce channels in China. The position involves managing channel budgets, optimizing store operations, leading third-party operations, and collaborating with cross-functional teams like Marketing and Buying to execute platform strategies.

Responsibilities

Own Tmall and JD.com channels with accountability for topline sales targets
Plan and execute channel budgets across paid media and content creation
Optimize storefronts and user experience for luxury brand standards
Manage third-party operations and strengthen e-commerce procedures
Lead online customer service strategy and monitor service quality

Skills

Qualifications

Bachelor's degree or above5+ years in e-commerce or salesExperience in fashion or luxury industry

About Tory Burch

toryburch.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2004

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Visit Tory Burch to shop for Women’s Clothing, Dresses, Designer Shoes, Handbags, Accessories & More. Enjoy Free Shipping & Returns on Every Order at ToryBurch.com.