Manager, Enrollment Specialist

Form Health(28 days ago)

RemoteFull TimeManager$80,000 - $100,000Patient Services

About this role

Form Health is a virtual obesity medicine clinic that delivers multidisciplinary, evidence-based care via telemedicine. The Manager, Enrollment Specialist will lead and develop the Enrollment Specialist team to ensure a seamless patient onboarding experience, oversee inbound phone and records collection operations, and drive process and efficiency improvements. This full-time remote role reports to the Director of Patient Services and leverages metrics and AI tools to optimize enrollment workflows and cross-functional collaboration.

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Required Skills

Operational Oversight
Onboarding Management
Records Collection
Phone Operations
Process Improvement
Escalation Management
KPI Analysis
Collaboration
Team Leadership
Training

+4 more

About Form Health

formhealth.co

Form Health is a telehealth medical weight-loss clinic that delivers personalized, physician‑supervised weight‑loss programs online. They provide prescription weight‑loss medications alongside remote monitoring, virtual consultations, and tailored care plans. Patients get ongoing support and educational resources via the platform to pursue sustainable, evidence‑based weight loss. The service emphasizes convenience and medical oversight for individuals seeking clinically guided weight management.