Manager, Field Service

PROCEPT BioRobotics

2 months ago

3.6 on Glassdoor

United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Field Support Manager at PROCEPT BioRobotics leads a team of Field Support Engineers while also engaging in hands-on technical support and customer service for surgical robotic systems. The role combines leadership, mentorship, operational management, and direct technical troubleshooting, all within a fast-paced, innovative healthcare environment.

Skills

Qualifications

Bachelor’s Degree in Engineering or related field5+ years experience in complex electro-mechanical or medical device field service2+ years team leadership or supervisory experience

About PROCEPT BioRobotics

procept-biorobotics.com

PROCEPT BioRobotics is a surgical robotics company focused on advancing patient care in urology, particularly treatments that improve men’s health. The company develops and commercializes robotic solutions such as Aquablation Therapy (AquaBeam Robotic System) and the HYDROS Robotic System to give surgeons greater precision, reproducibility, and safety. PROCEPT emphasizes clinical evidence, provider resources, training, and reimbursement support to drive adoption in hospitals and practices. Their offerings aim to modernize urologic procedures and improve outcomes for patients and clinicians.