Manager, Field Service
PROCEPT BioRobotics(12 days ago)
About this role
The Field Support Manager at PROCEPT BioRobotics leads a team of Field Support Engineers while also engaging in hands-on technical support and customer service for surgical robotic systems. The role combines leadership, mentorship, operational management, and direct technical troubleshooting, all within a fast-paced, innovative healthcare environment.
Required Skills
- Mechanical Engineering
- Electrical Engineering
- Troubleshooting
- Customer Support
- Robotics
- Medical Devices
- Networking
- Diagnostics
- Field Service Management
- Surgical Systems
Qualifications
- Bachelor’s Degree in Engineering or related field
- 5+ years experience in complex electro-mechanical or medical device field service
- 2+ years team leadership or supervisory experience
About PROCEPT BioRobotics
procept-biorobotics.comPROCEPT BioRobotics is a surgical robotics company focused on advancing patient care in urology, particularly treatments that improve men’s health. The company develops and commercializes robotic solutions such as Aquablation Therapy (AquaBeam Robotic System) and the HYDROS Robotic System to give surgeons greater precision, reproducibility, and safety. PROCEPT emphasizes clinical evidence, provider resources, training, and reimbursement support to drive adoption in hospitals and practices. Their offerings aim to modernize urologic procedures and improve outcomes for patients and clinicians.
View more jobs at PROCEPT BioRobotics →