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Manager, Focal Support- AMS at Zscaler - ApplyBlast

Manager, Focal Support- AMS

Zscaler

6 months ago

3.3 on Glassdoor

Bangalore, India

Hybrid

Full Time

Manager

0 applicants

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About this role

A Manager, Focal Support at Zscaler leads a team of senior support engineers, providing deep technical support and white-glove service to strategic customers. The role involves managing complex escalations, cross-functional collaboration, and driving operational excellence.

Skills

Qualifications

5+ years of technical support or operations experienceStrong technical proficiency in networking protocolsExperience with cloud-based services or cybersecurity productsExcellent communication skills

About Zscaler

zscaler.com

Headquarters

San Jose, California, United States

Company Size

5001-10000 employees

Founded

2008

View Profile

Zscaler is a cloud-native enterprise security company that delivers a zero‑trust platform to secure users, devices, and applications by inspecting traffic and enforcing access policies in the cloud. Its Zero Trust Exchange and SASE/SSE offerings — including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), cloud firewall, browser isolation, and data protection — let organizations replace legacy VPNs and backhauled security with direct-to-cloud, policy-driven controls. Serving global enterprises, Zscaler applies AI/ML and automation for threat protection, data loss prevention, and scalability across hybrid/multi‑cloud, IoT/OT, and B2B environments to accelerate secure digital transformation.