Manager, Fraud Operations

Navan(15 days ago)

HybridFull TimeSenior$116,914 - $156,845 (estimated)Fraud Operations

About this role

The Fraud Operations Lead at Navan is a senior, hands-on practitioner who leads complex fraud investigations while serving as the primary escalation point for the team. This player-coach role combines deep-dive investigative work with mentorship, process refinement, and translating strategy into operational execution. The position reports to the Senior Manager of Fraud Operations & Investigations and focuses on ensuring consistency, quality, and operational excellence across the fraud team.

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Required Skills

Fraud Investigation
Incident Response
Mentorship
SQL
Data Analysis
Quality Assurance
SOPs
Queue Management
BI Tools
Risk Management

+2 more

Qualifications

Bachelor's Degree
CFE (Preferred)

About Navan

navan.com

Navan is a corporate travel management platform that streamlines business travel and expense processes in a single app. It combines travel booking, expense automation, corporate card management, real-time reporting and policy controls to help companies save time, reduce costs, and gain visibility. The platform also provides traveler safety and duty-of-care features plus integrations with finance and HR systems. Organizations use Navan for its unified workflow, analytics, and global coverage across flights, hotels, ground transportation, and payments.