Manager, Global Business Systems (Service Delivery)

The Manager, Global Business Systems (Service Delivery) leads a team of IT PMO Project Leads and Business Analysts to ensure the timely, on-budget, and high-quality delivery of global IT projects. This role focuses on improving service level agreements, managing service tickets, and driving continuous improvement in business analysis support services. The position requires strong project governance, stakeholder collaboration, and performance reporting to maximize IT system investments.