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© All Rights Reserved. ApplyBlast.com
Meridian Bioscience, Inc.
The Manager, Global Customer Operations leads the day-to-day execution and continuous improvement of customer service across the United States, Germany, and China. This role manages the global customer service team and Client Services Key Accounts function while serving as the business process owner for customer-service workflows within Infor XA, Salesforce, MasterControl, and HubSpot. The manager establishes service standards, operating controls, and measurable KPIs to improve order accuracy, response times, and the overall customer experience.
Headquarters
Cincinnati, Ohio, United States
Company Size
501-1000 employees
Founded
1977
Meridian Bioscience is a global life‑science company that develops, manufactures, and supplies diagnostic test kits, reagents and related products for clinical and research use. Its portfolio includes immunoassays, molecular diagnostics, lateral‑flow and ELISA tests and raw materials used to detect infectious and gastrointestinal pathogens, allergies and other conditions. Meridian serves hospitals, clinical laboratories, public‑health organizations and OEM partners with products for point‑of‑care and centralized testing backed by quality systems and regulatory compliance. Headquartered in Cincinnati, Ohio, the company maintains manufacturing and distribution operations worldwide and focuses on product innovation and customer support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Meridian Bioscience, Inc..
Meridian Bioscience, Inc. didn’t post a salary, so this is our estimate from similar listings.
25% above the average for this role