ART Hydroprocessing
The Manager, Global Helpdesk & ServiceNow ITSM Operations leads Grace's IT service desk strategy, operational excellence, and ServiceNow ITSM operations while executing the organization's Shift-Left support model. This role oversees a global support team, driving first-contact resolution, automation, and continual service improvement through ITIL best practices. The position is accountable for developing a high-performing organization that enhances employee experience and leverages AI-driven support solutions.
Headquarters
Delaplane, Virginia, United States
Company Size
501-1000 employees
Founded
2001
ART Hydroprocessing™ (ART), a Chevron and Grace joint venture, is a leading supplier of hydroprocessing catalysts used in production of cleaner fuels. ART offers a complete portfolio of resid hydrotreating, resid hydrocracking, hydrocracking, lubes hydroprocessing and distillate hydrotreating catalyst technologies through a global manufacturing network.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ART Hydroprocessing.
ART Hydroprocessing didn’t post a salary, so this is our estimate from similar listings.
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