Manager, Global Operational Resilience

The Manager, Global Operational Resilience serves as a first-line subject matter expert for Manulife’s Operational Resilience and Business Continuity activities, supporting global stakeholders in implementing standards and maintaining readiness for oversight. The role involves providing expertise on the Archer system, developing first-line tools and training materials, and ensuring compliance with business continuity and operational resilience methodologies. This position requires strong operational risk management experience and the ability to collaborate across multiple functions and geographies in a global environment.