Manager, Global Service Delivery Team

Bandwidth(11 days ago)

HybridFull TimeManager$124,170 - $161,610 (estimated)Service Delivery

About this role

The Manager of Global Service Delivery at Bandwidth leads the team responsible for ensuring a world-class, end-to-end customer experience across Bandwidth’s communications platform. The role supports the company’s evolution from a telecommunications provider to a software-driven platform by representing customer interests across the organization and shaping service delivery strategy.

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Required Skills

Leadership
Coaching
Team Development
Program Management
Project Management
Problem Solving
Communication
Executive Presentation
VoIP
LNP

+9 more

Qualifications

Bachelor's Degree
Post-Graduate Qualifications (Preferred)

About Bandwidth

bandwidth.com

Bandwidth is an enterprise communications platform that provides programmable voice, messaging, and emergency (911) APIs to integrate calling and messaging into applications and contact centers. As a network operator/carrier, it offers SIP trunking, phone number provisioning, shortcodes and toll‑free services along with compliance, fraud controls, and routing reliability. Bandwidth targets enterprises, software companies, and contact centers that need scalable, compliant telephony and messaging infrastructure to "solve global telecomplexity."