Manager, Global Technical Service

Five9

3 months ago

3.7 on Glassdoor

United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Manager of Platform Engineering on Five9’s Professional Services team will lead and develop a team of technical Platform Engineers, acting as manager, trainer, and enabler to ensure successful customer implementations. The role requires maintaining deep product expertise, supporting delivery goals, and contributing to product readiness and internal training. The position supports both customer-facing implementation work and operational oversight across a global services organization.

Skills

Qualifications

B.S. or B.A.MBA PreferredTechnical Certifications Preferred

About Five9

five9.com

Five9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.