Manager, Guest Experience
Monumental Sports & Entertainment
About this role
The Manager, Guest Experience oversees the Guest Experience function for Capital One Arena, ensuring the department delivers high-quality service and memorable experiences for attendees. This role supports the arena's event operations and maintains departmental standards, policies, and programs. The position represents the organization to guests, partners, and internal teams while ensuring compliance with venue practices and cultural values.
Skills
Qualifications
About Monumental Sports & Entertainment
teamworkonline.comTeamWork Online is the leading jobs marketplace and professional network for sports and entertainment. It connects candidates with 1,500+ employers across the NFL, NBA, WNBA, MLB, NHL, MLS, NWSL, college athletics, sports tech startups, agencies, arenas and more. Job-seekers can search listings, join industry events, and build relationships with teams and organizations, while employers use the platform to post openings and hire talent. The site positions itself as the largest industry-focused network united by skills and passion for sports.
Recent company news
Monumental SportsMonumental Sports & Entertainment Advances Sports Media Global Scale Agenda at 2025 Leaders Week London
Sep 29, 2025
PR NewswireMonumental Sports & Entertainment Announces Minority Investor Updates to Accelerate Growth and Innovation
Dec 17, 2025
Monumental SportsMonumental Sports & Entertainment Launches Flagship Website Detailing Brand-New Arena Journey in Downtown Washington, D.C.
Nov 12, 2025
PR NewswireMonumental Sports & Entertainment Industry Leadership Featured at Major Sports & Entertainment Events
Sep 15, 2025
Monumental SportsMonumental Sports & Entertainment Launches ‘Monumental Varsity’ High School Sports Platform
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About Monumental Sports & Entertainment
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Monumental Sports & Entertainment.
Salary
$70k – $75k
per year