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Build_A_Career
The Manager, Guest Technology & Personalization oversees the operational performance and evolution of Build-A-Bear’s guest-facing store technology, omnichannel fulfillment, and personalization platforms. This role ensures current experiences remain reliable and compliant while shaping future enhancements and new store technology capabilities. The position involves leading cross-functional partnerships, managing application roadmaps, and driving continuous improvement to optimize the guest and workshop experience.
Headquarters
St. Louis, Missouri, United States
Company Size
5001-10000 employees
Founded
1997
Build-A-Bear Workshop is a specialty retailer that lets customers create and customize their own plush animals through interactive in-store Workshops. The company offers a wide range of stuffed animals, outfits, accessories, and related experiences, available online and at its physical locations. It centers on celebrating moments and memories, inviting families and kids to participate in personalized, hands-on bear-building experiences. With a global footprint of workshops and an online store, Build-A-Bear blends experiential retail with playful personalization.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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