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Manager, HR Service Technology & Enablement at Bristol Myers Squibb - ApplyBlast

Manager, HR Service Technology & Enablement

Bristol Myers Squibb

5 months ago

Tampa, FL

Hybrid

Full Time

Manager

0 applicants

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About this role

A Manager, HR Service Technology & Experience role at Bristol Myers Squibb focuses on optimizing HR service delivery operations and user experience for global employees. The position involves governing HR knowledge content, collaborating on ServiceNow platform improvements, and contributing to GenAI-enabled assistant features. The successful candidate will work closely with HR operations and IT teams to enhance problem resolution and content findability.

Responsibilities

Support reliability of HR service delivery tools and platforms
Analyze service data to identify operational pain points and gaps
Govern HR knowledge and policy content for accuracy and compliance
Contribute to GenAI feature implementation and output assessment
Collaborate with cross-functional teams on continuous improvement initiatives

Skills

Qualifications

BS in HR, Business, or related field3–5 years of HR operations experience

About Bristol Myers Squibb

bms.com

Headquarters

Lawrence Township, New Jersey, United States

Company Size

10001+ employees

Founded

1887

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Bristol Myers Squibb is a global biopharmaceutical company that discovers, develops, and delivers prescription medicines for serious diseases, with a focus on oncology, hematology, immunology, cardiovascular, neuroscience, and other therapeutic areas. The company operates in the pharmaceutical and biotechnology industry, serving patients worldwide through research, development, manufacturing, and commercialization of innovative therapies.

About Bristol Myers Squibb

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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Salary

Listed by employer

31% below the average for this role

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