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Manager I, Field Software at ASM - ApplyBlast

Manager I, Field Software

ASM

4 months ago

2.5 on Glassdoor

South Korea

Hybrid

Full Time

Senior

0 applicants

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About this role

As a Field Software Manager at ASM Korea, you will lead a team of engineers supporting the installation and maintenance of advanced semiconductor equipment at customer sites. You will act as the primary technical escalation point for complex software issues while collaborating with global engineering teams to drive continuous improvement. The role requires managing a team, resolving critical faults via root cause analysis, and ensuring high-quality service delivery in cleanroom environments.

Responsibilities

Lead and develop a team of Field Software Engineers for customer support
Act as the local escalation point for complex software field issues
Diagnose and resolve software, mechanical, and control-system problems
Collaborate with global teams on bug resolution and software deployment
Drive root cause analysis and implement preventive corrective measures

Skills

Qualifications

Bachelor's degree in Software Engineering, Computer Science, or Electrical EngineeringMaster's degree in related fieldProfessional leadership certification (implied by extensive experience requirement)

About ASM

asm.com

Headquarters

Almere, Flevoland, Netherlands

Company Size

1001-5000 employees

Founded

1968

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ASM is a materials discovery company that advances semiconductor progress through atomic layering and thin-film deposition technologies, including atomic layer deposition (ALD), epitaxy, PECVD, and vertical furnace processes. The company builds machines that enable the production of smaller, more advanced chips by engineering the functional material layers that define performance, power, and reliability in modern devices. With nearly 60 years of materials innovation, ASM serves chipmakers worldwide and plays a key role in enabling next-generation semiconductor scaling for applications including AI.