Humana

Manager, IFG Call Center

Humana

1 day ago
Remote
Full Time
Manager
0 applicants
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Humana
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About this role

A Manager, Medicare Call Center oversees daily operations of a Medicare-focused contact center, ensuring regulatory compliance, service level performance, quality outcomes, and continuous process improvement to deliver a high-quality member experience.

Skills

Qualifications

Bachelor's Degree2+ Years Call Center Operations Experience2+ Years People Management ExperienceAHIP Certification
Humana

About Humana

humana.com

Explore Medicare plans and health insurance coverage to fit your lifestyle. Turning 65 or recently qualified? Sign up for Medicare coverage! Start with healthy, start with Humana.

About Humana

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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