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Manager Inside Sales Support - Detroit at The Home Depot - ApplyBlast

Manager Inside Sales Support - Detroit

The Home Depot

4 months ago

3.9 on Glassdoor

Michigan

Hybrid

Full Time

Senior

0 applicants

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About this role

The Manager of Inside Sales Support leads a team providing transactional and relationship-driven support to outside sales representatives serving managed account customers. This role ensures operational excellence in quoting, order processing, and fulfillment while driving team performance and process improvements across cross-functional partners. The Manager cultivates strong customer and partner relationships to support sustainable sales growth and foster a high-performance sales culture.

Responsibilities

Lead inside sales support teams serving managed account customers
Oversee quoting, order processing, and post-sales fulfillment operations
Develop coaching strategies to drive exceptional service level standards
Analyze performance data to identify process improvement opportunities
Cultivate strong long-term relationships with customers and partners

Skills

About The Home Depot

homedepot.com

Headquarters

Atlanta, Georgia, United States

Company Size

10001+ employees

Founded

1979

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The Home Depot is a leading home improvement retailer operating a large network of big‑box stores and a robust e-commerce platform across the U.S., Canada, and Mexico. It sells building materials, tools, appliances, plumbing, electrical, lawn & garden, and home décor, and provides installation, tool rental, and contractor services. The company serves both DIY homeowners and professional contractors, offering pro accounts, bulk purchasing, and project support. Home Depot is known for its wide product selection, private brands, omnichannel fulfillment (in‑store pickup, delivery), and extensive logistics and service capabilities.