Manager – IT Application Managed Services (AMS)

The Manager – IT Application Managed Services (AMS) oversees the governance and performance of external service providers for a defined application portfolio, ensuring vendors meet contractual commitments and service levels. This role drives continuous improvement, cost optimization, and cross-vendor collaboration to support end-to-end business process outcomes. The position requires strong alignment with IT Service Centers and Product Teams to ensure vendor-delivered services align with business priorities and technology standards.