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© All Rights Reserved. ApplyBlast.com
castelion
The IT Service Desk Manager serves as the primary day-to-day support manager for local and remote teams, leading a growing multi-state staff to coordinate troubleshooting and resolve service desk tickets. This role involves responding to employee requests with urgency and empathy while driving improvements in support processes and maintaining a culture of empathy and calm under pressure. The position requires mentoring IT technicians and ensuring timely, professional resolution of end-user IT issues across a mixed Windows and Linux environment.
Headquarters
Torrance, California, United States
Company Size
11-50 employees
Founded
2022
Castelion designs, tests, and manufactures next‑generation military systems rapidly and at massive scale to deter future wars. The company integrates rapid engineering, prototyping, testing, and high‑rate production to field advanced defense capabilities. Serving military and government customers, Castelion emphasizes speed, scalability, and rigorous validation to deliver resilient systems when and where they’re needed.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for castelion.
castelion didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role