Manager - Knowledge Management

Kaseya Careers

14 days ago

Bangalore, India

Onsite

Full Time

Senior

0 applicants

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About this role

Kaseya is seeking a Knowledge Manager to develop, oversee, and coordinate the company’s Help Desk knowledge management system. The role involves implementing strategies to capture, organize, and leverage organizational knowledge, enhancing self-help experiences, and aligning knowledge management efforts with business objectives.

Skills

Qualifications

Certified Knowledge Manager (CKM)Bachelor’s Degree in related fieldITIL Certification5 years related experience

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.