Replit

Manager, Learning & Knowledge Management

Replit(11 days ago)

HybridFull TimeSenior$130,000 - $160,000Support
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About this role

Replit is seeking a Manager of Learning & Knowledge Management to develop and lead the strategy for training and knowledge programs within its support organization. The role involves designing onboarding and education initiatives, partnering with product and support teams, and scaling knowledge processes to enhance customer support operations.

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Required Skills

  • Learning & Development
  • Support Operations
  • Knowledge Management
  • Program Management
  • Instructional Design
  • AI Tools
  • Customer Support
  • Training Delivery
  • Knowledge Systems
  • Technical Support
Replit

About Replit

replit.com

Replit is an AI-powered online platform designed for building sophisticated web applications and websites. It serves as a collaborative integrated development environment (IDE), allowing developers to create, prototype, and deploy projects seamlessly. Replit empowers users by providing tools that simplify coding and app development, making it accessible for both novice and experienced developers. By leveraging artificial intelligence, Replit enhances the coding experience with features that streamline workflows and foster creativity.

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