Manager, Loss Mitigation

The Manager, Loss Mitigation oversees the day-to-day activities of the Loss Mitigation SPOC team, ensuring regulatory compliance, accurate processing, and adherence to investor and company guidelines. This role involves monitoring staff performance, managing audits and escalations, and implementing process improvements to meet productivity and quality expectations. The position requires strong leadership skills to guide the team through complex mortgage servicing functions and maintain compliance with federal and state regulations.