Manager, Mail Operations & Indexing

As the Director of Mail and Document Operations, you will lead multi-functional teams to manage inbound and outbound mail processing, check handling, and document classification across the organization. This role combines physical mail management with modern workflow coordination to ensure the timely movement of critical contracts and payments, while overseeing operations supervisors to meet strict performance benchmarks. You will also develop standard operating procedures, manage vendor contracts, and drive process improvements to enhance efficiency and compliance within the insurance industry.