Manager, Managed Services Client Delivery FR

The Manager, Managed Services Client Delivery leads a team of delivery specialists responsible for end-to-end contract management and client engagement for local, small to medium complexity accounts. The role ensures service delivery aligns with agreed SLAs, drives client satisfaction, and maintains contract profitability across multiple sites and service offerings. The manager also collaborates with cross-functional teams and vendors to resolve issues, mitigate risks, and drive continuous service improvement.