Manager - Ocean Export Operations - Freight Forwarding

The Manager - Ocean Export Operations oversees end-to-end ocean export shipments, managing bookings, documentation, and vessel coordination while ensuring compliance and cost efficiency. This role involves leading the operations team, monitoring performance KPIs, and driving process standardization to meet service level agreements. The position requires strong customer relationship management, handling escalations, and collaborating with internal teams and overseas agents for seamless shipment execution.