Riva
The Manager of Client Experience and Operations will lead a high-performing client experience team, driving retention, expansion revenue, and operational excellence for enterprise SaaS customers. Reporting to the VP of Global Sales, the role focuses on building executive relationships, designing scalable processes, and integrating AI tools to enhance client outcomes.
Riva is a SaaS platform that automatically captures emails, meetings, and other user activity to populate CRMs and build a complete Customer 360. It synchronizes and normalizes activity across email, calendar, and business applications so CRM records stay up-to-date and usable for sales, service, analytics, and AI tools. Positioned for enterprises, Riva emphasizes seamless integration, data quality, and compliance so organizations can rely on activity-derived insights to drive engagement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Riva.
Riva didn’t post a salary, so this is our estimate from similar listings.
16% above the average for this role