Operating
The Manager of Client Support oversees Client Support Team Leads and Subject Matter Experts to ensure successful client experiences and efficient daily operations. This role involves coordinating workflows, tracking performance against KPIs, and facilitating process improvements to meet customer needs effectively. The position requires handling escalated client interactions to drive satisfaction and retention while providing leadership and mentorship to the team.
Headquarters
New York, New York, United States
Operating is a SaaS platform for resource management, skills-based project staffing, and time tracking for consulting companies and professional services teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Operating.
Operating didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role