Manager of Cruise, Operational Excellence

Upgrade(13 days ago)

San Francisco, CA, United States, New York City, NYOnsiteFull TimeSenior$95,000 - $135,000Operations

About this role

Upgrade is a fintech company dedicated to providing affordable financial products and improving customers' financial well-being. They focus on building innovative solutions and fostering an inclusive culture, aiming to help millions access credit and achieve better financial futures.

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Required Skills

Project Management
Operations
AI
Automation
Travel Industry
Business Analysis
Process Optimization
Stakeholder Management
Data Analysis
Customer Support

Qualifications

Bachelor’s degree in Business, Finance, Marketing, or a related field

About Upgrade

upgrade.com

Upgrade is a consumer fintech offering fixed-rate personal loans (borrow up to $50,000), the Upgrade Card, and Rewards Checking with cash-back. It provides fast online applications and simple tools designed to help customers manage credit and build their financial future. By combining lending and banking products, Upgrade positions itself as a transparent, consumer-friendly alternative to traditional banks.

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