workiz
The Manager of Customer Support at Workiz will lead a global, multi‑region support team, directly overseeing technical leads and supervisors while handling day‑to‑day ticket reviews, coaching, and operational improvements. This hands‑on role focuses on building processes, driving data‑based performance, and ensuring high‑quality customer experiences in a fast‑paced SaaS environment.
Headquarters
San Diego, California, United States
Company Size
51-200 employees
Founded
2017
Workiz is an AI-powered field service management platform designed for home service businesses, trusted by over 120,000 professionals across the US and Canada. The platform enables teams to schedule jobs, dispatch technicians, generate estimates, send invoices, and collect payments — all in one place. Workiz serves over 50 home service industries including HVAC, plumbing, electrical, locksmith, and appliance repair.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for workiz.
42% above the average for this role