Applause
The Manager of IT Operations leads a team of engineers to ensure the reliability, security, and scalability of core infrastructure within a mixed OS environment. This role involves driving automation roadmaps, managing vendor relationships, and serving as the final escalation point for complex technical issues. The position requires a blend of technical expertise in Linux administration and cloud environments, alongside strong leadership and communication skills.
Headquarters
Framingham, Massachusetts, United States
Company Size
201-500 employees
Founded
2007
Applause is a digital experience quality platform that delivers authentic, real-world feedback on digital experiences—fast, at scale, and with flexibility. By tapping a global network of real users, it tests websites and mobile apps across devices and geographies to validate usability, performance, and functionality. The platform translates feedback into actionable insights so teams can release faster and with confidence, reducing risk and improving customer experience. Applause supports UX testing, usability studies, and digital QA for websites and apps.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Applause.
9% above the average for this role