theritz-carlton.com
The Manager on Duty supports resort operations by driving owner and guest relations, analyzing key metrics, and monitoring guest feedback to enhance overall satisfaction. This role involves identifying trends in customer experiences, communicating insights to leadership, and ensuring action plans are in place to meet guest and owner expectations. The position also requires acting as a service champion to improve the guest experience across all resort areas.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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theritz-carlton.com didn’t post a salary, so this is our estimate from similar listings.