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oraclecloudinfrastructure
The Manager, Operational Excellence and Centre Performance leads a culture of continuous improvement and operational excellence within NBS and DCC contact centre operations. This role drives efficiency, effectiveness, and quality by developing productivity strategies, applying Lean methodologies, and leading process automation initiatives. The position involves partnering cross-functionally to balance customer experience with operational efficiency while ensuring successful program delivery and benefit realization.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
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