Manager, Operational Excellence
Two Chairs(11 days ago)
About this role
The Manager of Operational Excellence will build and lead a new operations team focused on driving scalability and operational durability across the company. This role partners closely with Product Development, Operations, and Clinical teams to identify, design, and implement process and tooling solutions that improve efficiency and enable growth. The position is responsible for setting strategy, prioritizing initiatives, and measuring impact to unblock scaling challenges.
Required Skills
- Process Design
- Process Mapping
- Root Cause
- Data Analysis
- Stakeholder Management
- Team Leadership
- Strategy Development
- Prioritization
- Six Sigma
- Cross-Functional
Qualifications
- Lean Six Sigma Certification
About Two Chairs
twochairs.comTwo Chairs is a mental health care provider offering personalized therapy and psychiatry with licensed clinicians. They deliver evidence‑based treatments — including cognitive behavioral therapy, psychodynamic therapy, and EMDR — and provide psychiatric care for conditions such as anxiety, depression, trauma, and substance use. Two Chairs emphasizes modern, patient‑centered approaches and fast access (appointments in one week or less), serving patients across many U.S. states.
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