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Manager, Operational Resilience – Technology and Data Resilience at Aviva - ApplyBlast

Manager, Operational Resilience – Technology and Data Resilience

Aviva

5 months ago

Canada

Hybrid

Full Time

Senior

0 applicants

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About this role

Manager, Operational Resilience – Technology & Data Resilience at Aviva Canada, responsible for ensuring business continuity and operational resilience through the design and maintenance of BCPs and recovery strategies.

Responsibilities

Develop and maintain Business Continuity Plans (BCPs) and supporting resilience documentation for Canadian operations, ensuring plans are usable, current, and aligned to business needs.
Identify and maintain critical and/or important business services, processes, and end-to-end dependencies, with specific focus on technology services, applications, infrastructure/platform components, data dependencies, and third-party technology providers.
Lead and/or support Business Impact Assessments (BIAs) and related recovery requirement discussions to define recovery needs and prioritization.
Partner with IT Disaster Recovery and technology teams to align recovery strategies and procedures to business resilience requirements.
Identify risks to service delivery (e.g., technology outages, cyber incidents, data integrity/availability issues, third-party failures, location impacts) and define mitigation and recovery actions with accountable owners.

Skills

Qualifications

5+ years of hands-on experience in operational resilience, business continuity, disaster recovery, technology risk, or related disciplines, ideally within financial services or insuranceStrong understanding of Canadian regulatory expectations for operational resilience, including OSFI E-21 and related technology/cyber risk management expectationsStrong technology background, including experience with dependency mapping (applications/infrastructure), recovery requirements (time and data loss objectives), and testing/validation approaches for technology and data recoveryDemonstrated ability to partner effectively with IT and business collaborators, translate technical details into clear business impacts, and influence remediation activitiesStrong analytical and problem-solving skills with a practical, results-focused approach

About Aviva

aviva.ca

Headquarters

Mexico City, Mexico City, Mexico

Company Size

51-200 employees

Founded

2022

View Profile

Aviva Canada is a leading insurance provider offering a wide range of coverage options including car, home, condo, tenant, and business insurance. Trusted by over 2.6 million customers, Aviva operates through a network of brokers and direct channels to help individuals and businesses protect what matters most. The company is also committed to sustainability, with a net zero carbon plan by 2040.