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Manager, Operations Controls and Governance at Manulife - ApplyBlast

Manager, Operations Controls and Governance

Manulife

5 months ago

3.9 on Glassdoor

Ottawa, Canada

Hybrid

Full Time

Senior

0 applicants

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About this role

The Manager, Operations Control & Governance role at Manulife leads the Operational Risk Management Framework for Canada Operations, focusing on identifying risks, managing corrective action plans, and overseeing audit engagements. This strategic position requires deep collaboration with business stakeholders, functional areas, and cross-functional teams including Legal, Finance, and IT to ensure robust risk mitigation and control environments across Insurance, Group Benefits, and Contact Centres.

Responsibilities

Execute core elements of the Operational Risk Management Framework
Independently manage delivery and execution of Corrective Action Plans
Lead project risk assessments and maintain risk triage scripts
Manage business unit audit engagements and respond to findings
Conduct root cause analysis for operational risk incidents

Skills

Qualifications

Bachelor's degree in Business or FinanceOperational Risk CertificateExperience with operational risk methodologiesKnowledge of audit frameworks

About Manulife

manulife.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

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Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.