Manager, Ops Services

The Manager, Co-Brand Operations Services drives operational excellence and systemwide performance by safeguarding revenue and strengthening brand consistency across multiple brands. This role serves as the operational technology owner, ensuring reliability across POS, BOH, and digital platforms while leading rapid issue resolution. The position enhances cross-brand alignment by standardizing processes, coordinating with shared services and vendors, and ensuring operational standards are executed consistently across all markets. Leveraging data-driven insights, the role identifies inefficiencies, streamlines processes, and improves productivity throughout the organization.