Manager, Partner Customer Success

Vanta(1 month ago)

RemoteFull TimeManager$174,000 - $205,000Customer Success

About this role

The Manager, Partner Customer Success at Vanta is responsible for leading and developing a team dedicated to driving adoption and retention within Vanta's partner ecosystem across SMB and Enterprise segments. This role involves shaping the Partner Customer Success strategy, building scalable processes, and leveraging data to inform decision-making and operational rigor. The manager will collaborate with cross-functional teams and represents partner needs internally to influence product and go-to-market strategies. Strong leadership, strategic ownership, and a focus on customer outcomes are essential for success in this fast-scaling environment.

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Required Skills

Leadership
Strategic Ownership
Team Development
Customer Success
Partner Management
Operational Excellence
Data Fluency
Process Improvement
Problem Solving
Cross-Functional Collaboration

+6 more

About Vanta

vanta.com

Vanta is a leading platform that automates compliance and risk management for organizations, facilitating certifications across various frameworks such as SOC 2, HIPAA, ISO 27001, and GDPR. By leveraging AI and automation, Vanta streamlines security reviews, vendor risk assessments, and continuous compliance monitoring, enabling companies to build and demonstrate trust effectively. With a customer base of over 12,000, from startups to enterprises, Vanta empowers organizations to focus on growth while ensuring security and compliance are seamlessly integrated into their operations.