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© All Rights Reserved. ApplyBlast.com
sonova
The Manager Process Excellence leads cross-functional process improvement and transformation initiatives within the Customer Care & Excellence organization. This role focuses on identifying inefficiencies, designing improved processes, and managing transformation projects from concept to implementation. The position requires close collaboration with Customer Care, IT, and other stakeholders to ensure practical, measurable, and sustainable outcomes.
Sonova is a Swiss-based global hearing care company that develops, manufactures, and distributes hearing solutions and services. Its portfolio spans hearing instruments (brands like Phonak, Unitron and Hansaton), cochlear implant systems (Advanced Bionics), wireless communication accessories and a network of audiological care and retail services. Sonova emphasizes innovation in audiology, digital connectivity and patient-centered care to improve communication and quality of life for people with hearing loss. The company serves clinicians and consumers worldwide through direct operations and partner channels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for sonova.
sonova didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role
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